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​Use NHS services wisely this August bank holiday weekend


Plan ahead and make sure you have enough medicines and use NHS services wisely if you have an urgent health problem over the August bank holiday weekend.


That's the message from GPs at NHS Wandsworth CCG Clinical Commissioning Group (CCG) as residents and patients in the borough prepare to enjoy the three day break.


NHS Wandsworth CCG is reminding local patients that A&E is for life-threatening illnesses only and that other health services are available locally if their GP practice is closed on the bank holiday Monday.


Dr Angelique Edwards, local GP and Clinical Lead 111 & Out of Hours and Community services at NHS Wandsworth Clinical Commissioning Group (CCG), said there were a number of ways people could find the right service for them if they fell ill over the weekend.


"If your GP surgery is closed and you haven't got a life threatening illness or injury you can call the 24/7 free NHS number 111 or visit the NHS Choices website to find the right service," she stated.


"We are asking people not to use the ambulance service and A&E as an alternative to their GP if their GP practice is closed on the bank holiday Monday. 


"There are other health services in Wandsworth that can provide quicker and more appropriate treatment if you have a minor injury or ailment.


"It is also important to plan ahead and make sure you have enough medicines to see you through the bank holiday weekend when your GP surgery will be closed."


Alternative NHS services available to Wandsworth residents over the August bank holiday:


·         Self-care – people suffering from minor ailments such as coughs and colds, grazes and hangovers should treat themselves at home or visit their local pharmacy

·         Pharmacies – your local pharmacist is qualified to offer advice on certain health issues and medication as well as treat coughs and colds, hay fever , an upset stomach and other common illnesses

·         NHS 111 – NHS 111 is a free phone service that is available 24 hours a day, 365 days a year. It offers a one-stop number for assessment of patients with urgent, but not life-threatening symptoms. They will sign post you to the most appropriate service or advise on self care.

·         Urgent Care Centre/Walk in Centre – with no appointment necessary your local urgent care centre/walk in centre is managed by doctors and nurses who are available to deal with minor illnesses and injuries, such as cuts, burns, sprains and suspected breaks.  

Local centres are:


The Junction Health Centre

Grant Road, Clapham Junction


Open 8am to 8pm, 365 days a year


Balham Extra

Balham Health Centre

120 Bedford Hill Balham, SW12 9HS

BH: 09.00 to 15.00

Booked and walk-in appointments


Wandle Extra OOH PCC

Brocklebank Health Centre

249 Garratt Lane, SW 18 4DU

BH: 9am – 5pm


Walk-in appointments during weekday. Combination of walk-in and booked appointments over weekend

Queen Marys Hospital: Queen Marys Polyclinic OOH PCC

Queen Mary's Hopsital, Roehampton Lane, SW15 5PN


BH: 8am – 10pm


Saturday and Sunday extended access/walk inpatients, 24 slots allocated to Care UK.

St Georges NHS Trust:

St Georges UCC/OOH

BH: 10am – 00:00


Booked and walk-in appointments

The Access and Coordination HubBH: 10:00 to 16:00


  • Queen Mary's Hospital Minor Injuries Unit, Roehampton Lane, Roehampton

8am to 10pm, every day except Christmas and Easter Sunday

  • St George's Hospital Urgent Care Centre, Blackshaw Road, Tooting

Open weekdays 6.30pm to Midnight, weekends 10am to Midnight, 365 days a year

·         GP out-of-hours service – If you need to see a doctor when your GP surgery is closed, GP out-of-hours services are available by calling 111, this service is staffed by local doctors and nurses who can offer advice or, if necessary, treatment at home or in a local health centre.


·         The Access and Coordination Hub for Community Services - you can also seek help from Community Services who will conduct home visits if appropriate. If you are already under the care of Community Services such as a district nurse, you can call the Access and Coordination Hub for Community Services on 0208 812 5000 who will direct you to the services you need.


People can download a guide to local alternative services from here

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Notes to editor:

  • 40 per cent of people who attend A&E departments are discharged requiring no treatment

The cost of each A&E assessment is about £68