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​​Use A and E responsibly this Easter​


With Easter just around the corner, NHS Wandsworth Clinical Commissioning Group is urging local patients to think before visiting their A&E department over the four day weekend.

As many prepare to tackle the garden, dabble in DIY and celebrate with friends and family, residents are being reminded that A&E is only for emergencies, and that alternative health services are available locally over the Easter holidays.

Dr Nicola Jones, for NHS Wandsworth Clinical Commissioning Group, said people should not use the ambulance service and A&E as an alternative to their GP if their GP surgery is closed over Easter.

"Easter is a busy time for local A&E departments and there are other health services in Wandsworth that can provide quicker and more appropriate treatment if you have a minor injury or ailment," she said. 

"Using the right health service for your needs can prevent you waiting many hours in A&E, ensure you receive more appropriate treatment more quickly and free up local A&E staff to help those patients with the most serious conditions.

"If your GP surgery is closed, A&E isn't the only option.  Calling the 24/7 free NHS number 111 or visiting the NHS Choices website can help you to find the right service.

"Patients should also plan ahead and make sure they have enough medicines to see them through the Easter holidays when their GP surgery is closed."

Alternative NHS services available to Wandsworth residents over Easter:

      Self-care – people suffering from minor ailments such as coughs and colds, grazes and hangovers should treat themselves at home or visit their local pharmacy

·         Pharmacies – your local pharmacist is qualified to offer advice on certain health issues and medication as well as treat coughs and colds, hay fever , an upset stomach and other common illnesses

·         NHS 111 is a free phone service that is available 24 hours a day, 365 days a year. It offers a one-stop number for assessment of patients with urgent, but not life-threatening symptoms. They will sign post you to the most appropriate service or advise on self care.

·         Urgent Care Centre/Walk in Centre – with no appointment necessary your local urgent care centre/walk in centre is managed by doctors and nurses who are available to deal with minor illnesses and injuries, such as cuts, burns, sprains and suspected breaks.  

Local centres are:

SiteTimes

The Junction Health Centre

Grant Road, Clapham Junction

 

Open 8am to 8pm, 365 days a year

 

Balham Extra

Balham Health Centre

120 Bedford Hill Balham, SW12 9HS

BH: 09.00 to 15.00

Booked and walk-in appointments

 

Wandle Extra OOH PCC

Brocklebank Health Centre

249 Garratt Lane, SW 18 4DU

BH: 9am – 5pm

 

Walk-in appointments during weekday. Combination of walk-in and booked appointments over weekend

Queen Marys Hospital: Queen Marys Polyclinic OOH PCC

Queen Mary's Hopsital, Roehampton Lane, SW15 5PN

 

BH: 8am – 10pm

 

Saturday and Sunday extended access/walk inpatients, 24 slots allocated to Care UK.

St Georges NHS Trust:

St Georges UCC/OOH

BH: 10am – 00:00

Booked and walk-in appointments

The Access and Coordination HubBH: 10:00 to 16:00
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​·         Queen Mary's Hospital Minor Injuries Unit, Roehampton Lane, Roehampton

8am to 10pm, every day except Christmas and Easter Sunday

·         St George's Hospital Urgent Care Centre, Blackshaw Road, Tooting

Open weekdays 6.30pm to Midnight, weekends 10am to Midnight, 365 days a year

·         GP out-of-hours service – If you need to see a doctor when your GP surgery is closed, GP out-of-hours services are available by calling 111, this service is staffed by local doctors and nurses who can offer advice or, if necessary, treatment at home or in a local health centre.

·         The Access and Coordination Hub for Community Services - you can also seek help from Community Services who will conduct home visits if appropriate. If you are already under the care of Community Services such as a district nurse, you can call the Access and Coordination Hub for Community Services on 0208 812 5000 who will direct you to the services you need.

You can also download a guide to alternative local NHS services from here. ​​