Make a Difference

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If you are a member of the public please click here to send us your feedback about services.

This feedback form is for GPs, nurses and other healthcare professionals to flag any concerns, issues, or good practice about services to the CCG. It is also for service providers to flag any concerns, issues and good practice relating to primary care so we can make sure we are commissioning the best possible services for our patients.

We want to make sure we are hearing all the feedback patients are giving healthcare professionals everyday in doctor's surgeries and clinics around the borough.

These issues may arise from patients referred, discharged or undergoing care, and could be concerns around access, treatment, discharge, corr​espondence, waiting times or any other issues.

The Make a Difference button should not be used for serious incidents, complaints or issues needing urgent resolution.

Do not include any patient information.​​

Please note, the text in the comment box goes directly to the Trust/Service Provider for action.​​