A lot of our members have advised that although the CCG spends a lot of time engaging with stakeholders, it does not always let them know how their input had made a difference, or added value to local services.
Due to this feedback, we have developed a 'you said, we did' approach, ensuring that commissioners respond to the feedback they receive and provide examples of how their actions have been influenced.
This information will be promoted through our publications, meetings, and communication channels.
You said we did report
Read our You said we did report