The CCG Quality Team is responsible for making sure serious incidents are reported and managed appropriately, we:
- Make sure learning happens following serious incidents in order to improve patient safety
- Make sure service providers have robust arrangements in place to investigate incidents and prevent reoccurrence
Contact the team for advice or to report an incident on 020 8812 6600 or email WACCG.SI@nhs.net during office hours. Out of hours call 08448 222 888 and quote NHS01, this will put you in touch with an NHS England (London) senior manager on-call.